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Syndigo Europe Data Processing Addendum

Update from April, 06, 2023:

Syndigo strives to apply the highest global privacy and data protection standards to the personal data our customers entrust to us. In order to allow our European-based customers, who are subject to stringent data protection requirements under the EU and UK General Data Protection Regulations, to be able to sign a Data Processing Addendum with a European-based Syndigo affiliate, Syndigo has created this pan-European Data Processing Addendum, namely, the Syndigo Europe Data Processing Addendum, which replaces the previous Syndigo Europe SAS DPA.

The Syndigo Europe DPA is available to all Syndigo customers in the European Economic Area and the UK, who have concluded service agreements with the following Syndigo affiliates:

  • Syndigo Polska Sp. Z.o.o.
  • Syndigo UK Ltd
  • Syndigo Europe SAS
  • Syndigo Deutschland GmbH

In order to benefit from the Syndigo Europe DPA, customers can request to sign the Syndigo Europe Data Processing Addendum Accession Agreement from privacy@syndigo.com, which will be countersigned by the relevant Syndigo European affiliate listed above.

Customers that have already joined the previous Syndigo Europe SAS DPA by signing the Syndigo Europe SAS Data Processing Addendum Accession Agreement, will now be subject to the Syndigo Europe DPA, which contains no material deviations from the Europe SAS DPA. The only changes include:

  • Updating the name of the DPA from “Syndigo Europe SAS Data Processing Addendum” to “Syndigo Europe Data Processing Addendum”.
  • Updating the version number and date of the DPA for accuracy.
  • Updating the description of the parties in the DPA to refer to the parties that have signed and executed either the Syndigo Europe SAS Data Processing Addendum Accession Agreement or the Syndigo Europe Data Processing Addendum Accession Agreement.
  • Updating Section 1.4(c) of Exhibit A to the DPA to include “username” as an additional category of contact information.
  • Including a new Section 1.4(f) in Exhibit A to the DPA to include “password (hashed)” as an additional category of Client Personal Data.
    If you have previously signed the Syndigo Europe SAS DPA Accession Agreement and would like to have the Syndigo Europe DPA Accession Agreement concluded with one of the other Syndigo European affiliates listed above, please reach out to us at privacy@syndigo.com.

For any questions or feedback, please reach out to us at privacy@syndigo.com.

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